Terms & Conditions

LOVE STONE, LTD.

IMPORTANT INFORMATION—PLEASE READ CAREFULLY!

The information on this site is intended only for educational purposes and to spread the time-honored wisdom of indigenous ancestral cultures.

RECOMMENDED GENERAL USE INSTRUCTIONS

DO NOT use the information on www.yoniegg.com for diagnosing or treating any health problems or disease or prescribing any medication or other treatment.

ALWAYS consult with YOUR healthcare professional before taking any medication or nutritional, herbal or homeopathic supplement, or undertaking any treatment, energetic or otherwise, for a medical or health condition.

PRIOR TO USING THE PRODUCTS, READ THE YONI EGG PRACTICE GUIDE (ACCESS WILL BE SENT TO THE EMAIL YOU PROVIDE AT PURCHASE) IN ITS ENTIRETY AS IT CONTAINS IMPORTANT SAFETY INFORMATION.

Several products offered for sale at our website include the manufacturer’s use instructions. Please be sure to carefully read and follow the manufacturer’s use instructions before using these products

CONSULT YOUR HEALTHCARE PROFESSIONAL before beginning your Yoni Egg practice. Nothing in the Yoni Egg Practice Guide is intended as or a substitute for medical advice of a qualified healthcare professional. All information in the Yoni Egg Practice Guide is provided to be helpful, however it does not substitute for medical advice.

NONE OF THE TOPICS PRESENTED NOR THE PRODUCTS PRESENTED FOR SALE ON WWW.YONIEGG.COM HAVE BEEN EVALUATED OR APPROVED BY THE FDA.

RECOMMENDED USE INSTRUCTIONS—SECRET CERES

BEFORE USING SECRET CERES, consult your healthcare professional if you have any preexisting health condition not mentioned here, especially one that affects your pelvic floor and organs.

READ the instruction manual (access will be sent to the email you provide at purchase) in its entirety PRIOR TO USING THE SECRET CERES PRODUCT as it contains important safety information.

DO NOT ATTEMPT MEDICAL TREATMENT WITH NATURAL SUBSTANCES UNDER ANY CIRCUMSTANCES AND CONSEQUENTLY LOVE STONE, LTD. SHALL NOT BE HELD LIABLE FOR THE ACTION OF OTHERS AND THE POTENTIAL CONSEQUENCES ARISING THEROF, WHICH MAY OR MAY NOT, DIRECTLY OR INDIRECTLY ARISE FROM THE INFORMATION PROVIDED ON THIS SITE.

READ this website carefully as it denotes your complete understanding of and agreement with our Terms and Conditions of Sale.

ALWAYS consult your healthcare professional for medical, psychiatric, psychological, homeopathic, homotoxicologic or other health related advice or guidance.

DO NOT use Secret Ceres if you have a Bladder, Vaginal, or Rectal Prolapse.

DO NOT use the Secret Ceres while pregnant or if you have an IUD.

IMPORTANT SAFETY INFORMATION — PLEASE READ CAREFULLY!

CHOKING HAZARD PRODUCTS MAY PRESENT A CHOKING HAZARD - USE CAUTION. KEEP OUT OF THE REACH OF YOUNG CHILDREN.

DO NOT use any product presented for sale at www.yoniegg.com while pregnant, or if you have an IUD.

DO NOT use a Yoni Egg, Massage Wand or Ben Wa Balls if you have a bladder, vaginal, or rectal prolapse.

DO NOT use a Yoni Egg, Massage Wand or Ben Wa Balls, if you have an infection of your pelvic organs.

NOT FOR RECTAL USE

CONSULT YOUR HEALTHCARE PROVIDER if you have any question about your health and Yoni Egg practice or before using products sold on this website.

Jade, rose quartz and obsidian are hard stones and can last for many years. The internal cracks that you see in the rose quartz egg are normal to the material. If, however the egg starts to chip or peel or external cracks (cracks you can feel with your finger) start to emerge, then the egg integrity has been compromised. In this case please stop using this egg immediately. Crystals like Rose Quartz and Obsidian are hard but brittle. If the products are dropped on the floor they may break or crack.

Last Updated January 1, 2017

LOVE STONE, LTD.

TERMS AND CONDITIONS FOR THE ONLINE SALE OF GOODS AND SERVICES

1. THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY. THESE TERMS REQUIRE THE USE OF BINDING ARBITRATION TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS AND/OR CLASS ACTION IN A COURT OF LAW. BY PLACING AN ORDER FOR PRODUCTS OR SERVICES FROM THIS WEBSITE, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS. YOU AFFIRM THAT IF YOU PLACE AN ORDER ON BEHALF OF AN ORGANIZATION OR COMPANY, YOU HAVE THE LEGAL AUTHORITY TO BIND ANY SUCH ORGANIZATION OR COMPANY TO THESE TERMS AND CONDITIONS.

YOU MAY NOT ORDER OR OBTAIN PRODUCTS OR SERVICES FROM THIS WEBSITE IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT WITH LOVE STONE, LTD., OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE’S CONTENTS, GOODS OR SERVICES BY APPLICABLE LAW.

These terms and conditions (these “Terms”) apply to the purchase and sale of products and services through www.yoniegg.com (the “Site”). These Terms are subject to change by Love Stone, Ltd. (referred to as “us”, “we”, or “our” as the context may require) without prior written notice at any time, in our sole discretion. Any changes to the Terms will be in effect as of the “Last Updated Date” referenced on the Site. You should review these Terms prior to purchasing any product or services that are available through this Site. Your continued use of this Site after the “Last Updated Date” will constitute your acceptance of and assent and agreement to such changes.

These Terms are an integral part of the Website Terms of Use that apply generally to the use of our Site. You should also carefully review our Privacy Policy before placing an order for products or services through this Site (see Section 9).

2. Order Acceptance and Cancellation. You agree that your order is an offer to buy, under these Terms, all products and services listed in your order. All orders must be accepted by us or we will not be obligated to sell the products or services to you. We may choose not to accept orders at our sole discretion, even after we send you a confirmation email with your order number and details of the items you have ordered.

To check the status of an order, please click “track my order” on our homepage or go to https://yoniegg.com/track-my-order/. Be sure to have your order number and email address handy.

To make a change to my order or cancel an item, contact us at care@yoniegg.com immediately, as often orders ship the same day that we receive them. If your order has already shipped, you will be responsible for returning your Order and paying the costs of return shipping and handling. Upon our receipt and inspection of the UNOPENED package it was originally shipped in we will refund you the full price of the item minus the cost of the shipping. Your refund will be credited to the same payment method used to make the original purchase on the Site.

3. Prices and Payment Terms.

a) All prices, discounts, and promotions posted on this Site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total, and will be itemized in your shopping cart and in your order confirmation email. We strive to display accurate price information, however we may, on occasion, make inadvertent typographical errors, inaccuracies or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.

b) From time to time, we may present promotions on the Site that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms and conditions for a promotion and these Terms, the promotion terms and conditions will govern.

c) The following terms may be used by us to communicate pricing information:

“[Retail Price]” references the manufacturer’s suggested retail price.

“[Our Price]” references our normal price for a product or service.

iii. “Sale” refers to a reduced price for a product or service.

“Clearance” refers to a reduced price for a product or service that is no longer available or will be discontinued.

d) Terms of payment are within our sole discretion and payment must be received by us before our acceptance of an order. We accept American Express®, MasterCard®, Visa® and, PayPal® for all purchases. You represent and warrant that (i) the credit card information you supply to us is true, correct and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Site at the time of your order.

4. SHIPPING; DELIVERY; TITLE AND RISK OF LOSS.

a) DOMESTIC:

We ship all of our domestic orders via USPS Priority Mail. You will pay all shipping and handling charges specified during the ordering process. Shipping and handling charges are reimbursement for the costs we incur in the processing, handling, packing, shipping, and delivery of your order. We do not guarantee delivery times. Orders are usually shipped within 1-3 business days following the order and, in our experience, delivery can be expected in 1-3 business days after shipping. Please make sure to provide an accurate shipping address that will assure secure delivery of your order. We are not responsible for address errors.

b) INTERNATIONAL:

*IMPORTANT: We cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or duties are charged once the parcel reaches its destination country. These charges vary by country and must be paid by the recipient of the parcel. This applies only to International and Canadian orders.

We strive to make these products available to all women worldwide and we do ship internationally. However, please be aware that there are restrictions and some products cannot be shipped to international destinations. It is the customer's responsibility to make sure that the products you purchased can be shipped to the country of destination. If the products are returned to sender by the postal service or due to the fact that the carrier could not deliver the product or because the customs fee was not paid, we will refund you the full cost of the product minus shipping costs. We can ship orders internationally as follows: Priority mail. Orders are shipped within 1-3 business days and, in our experience, delivery can be expected in 6-10 business days after shipping. Tracking information is provided. Note: these time estimates do not include time the package may spend in customs. In our experience time in customs is usually between 1 and 30 days. First class mail. In our experience, First Class Mail is the most affordable international service, however, tracking is not available. In our experience delivery can take anywhere from 10 to 40 days after shipping, including time required to clear customs. Note: this shipping option is available for single Yoni Egg orders only. We do not guarantee delivery times. A signature may be required for orders valued over US$200.

c) Title and risk of loss pass to you upon our transfer of the products to the shipping carrier (i.e., Postal Service, UPS, FedEx, etc.). Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.

5. RETURNS AND REFUNDS.

Due to the intimate nature of the products we present for sale, we do not accept returns or exchanges. If, upon receipt of your Order, inspect your ordered item carefully. If your item was damaged during shipment, you must contact us at care@yoniegg.com within seven (7) days after the item was delivered to arrange a return. We will accept a return of the damaged product for a refund or exchange.

Refunds are processed within approximately three [3] business days of our receipt of your returned damaged product and will show on your statement within 3-7 business days after we receive the returned goods. Your refund will be credited to the same payment method used to make the original purchase on the Site.

For defective returns, please refer to the manufacturer’s warranty (see Section 6) included with the product or as detailed in the product’s description on our Site.

Incorrect product returns: everyone at Love Stone, Ltd. strives for accuracy, but we are human and mistakes do happen. If you receive an incorrect order you must contact us at care@yoniegg.com within three (3) days after the item was delivered to report shipping errors and arrange for the return of the incorrect product.

6. Manufacturer’s Warranty and Disclaimers. We do not manufacture or control the manufacturing process for any of the products or services offered on our Site. The availability of products or services through our Site does not indicate an affiliation with or endorsement of any product, service or manufacturer. Accordingly, we do not provide any warranties with respect to the products or services offered on our Site. However, the products and services offered on our Site may be covered by the manufacturer’s warranty, which, if applicable, is detailed in the product’s description on our Site and included with the product. To obtain warranty service for defective products, please follow the instructions included in the manufacturer’s warranty.

ALL PRODUCTS AND SERVICES OFFERED ON THIS SITE ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY WHATSOEVER, INCLUDING, WITHOUT LIMITATION, ANY (A) WARRANTY OF MERCHANTABILITY; (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; OR (C) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR OTHERWISE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU. YOU AFFIRM THAT WE SHALL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR ANY BREACH OF WARRANTY CLAIMS OR FOR ANY DAMAGES ARISING OUT OF THE MANUFACTURER’S FAILURE TO HONOR ITS WARRANTY OBLIGATIONS TO YOU.

7. Limitation of Liability. IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES, LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH ANY BREACH OF THESE TERMS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED. OUR SOLE AND ENTIRE MAXIMUM LIABILITY, FOR ANY REASON, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCTS AND SERVICES YOU HAVE ORDERED THROUGH OUR SITE.

8. Goods Not for Resale or Export. You represent and warrant that you are buying products or services from the Site for your own personal or household use only, and not for resale or export.

9. Privacy. We respect your privacy and are committed to protecting it. Our Privacy Policy, www.yoniegg.com/privacy-policy/, governs the processing of all personal data collected from you in connection with your purchase of products or services through the Site.

10. Force Majeure. We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.

11. Governing Law and Jurisdiction. This Site is operated from the United States. All matters arising out of or relating to these Terms are governed by and construed in accordance with the internal laws of the State of Colorado without giving effect to any choice or conflict of law provision or rule (whether of the State of Colorado or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the State of Colorado.

12. Dispute Resolution and Binding Arbitration.

a) YOU AND LOVE STONE, LTD. ARE AGREEING TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION. ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE CLAIMS) BETWEEN YOU AND US ARISING FROM OR RELATING IN ANY WAY TO YOUR PURCHASE OF PRODUCTS OR SERVICES THROUGH THE SITE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION.

b) The arbitration will be administered by the American Arbitration Association (”AAA”) in accordance with the Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified by this Section 12. (The AAA Rules are available at www.adr.org/arb_med or by calling the AAA at 1-800-778-7879.) The Federal Arbitration Act will govern the interpretation and enforcement of this section. The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or the agreement is void, voidable or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator(s) will be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction.

c) You may elect to pursue your claim in small-claims court rather than arbitration if you provide us with written notice of your intention do so within sixty (60) days of your purchase. The arbitration or small-claims court proceeding will be limited solely to your individual dispute or controversy.

d) You agree to an arbitration on an individual basis. In any dispute, NEITHER YOU NOR LOVE STONE, LTD. WILL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS IN COURT OR IN ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The arbitral tribunal may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. The arbitral tribunal has no power to consider the enforceability of this class arbitration waiver and any challenge to the class arbitration waiver may only be raised in a court of competent jurisdiction. If any provision of this arbitration agreement is found unenforceable, the unenforceable provision will be severed and the remaining arbitration terms will be enforced.

13. Assignment. You will not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this Section 13 is null and void. No assignment or delegation relieves you of any of your obligations under these Terms.

14. No Waivers. The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of Love Stone, Ltd.

15. No Third-Party Beneficiaries. These Terms do not and are not intended to confer any rights or remedies upon any person other than you.

16. Notices.

a) To You. We may provide any notice to you under these Terms by: (i) sending a message to the email address you provide or (ii) by posting to the Site. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current.

b) To Us. To give us notice under these Terms, you must contact us by personal delivery, overnight courier or registered or certified mail to: Love Stone, Ltd., P.O. Box 454, Nederland CO 80466. We may update the address for notices to us by posting a notice on the Site. Notices provided by personal delivery will be effective immediately. Notices provided by overnight courier will be effective one business day after they are sent. Notices provided by registered or certified mail will be effective three business days after they are sent.

17. Severability. If any provision of these Terms is invalid, illegal, void or unenforceable, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.

18. Entire Agreement. These Terms, our Website Terms of Use and our Privacy Policy will be deemed the final and integrated agreement between you and us on the matters contained in these Terms.

Last Updated January 1, 2017